Support
Ask anything about Hardware Hunter, or email us at [email protected].
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Scoring & Results
How does scoring work?
Every listing is scored 1–10 by DeepSeek V3 (AI). Score 7+ = ALERT (act now), 5–6 = WATCH (worth monitoring), 1–4 = SKIP.
The AI reads the listing title, price, description, and your hunt's context — checking that it's actually the right product, flagging red flags (wrong spec, vague listing, new seller), and scoring against your budget.
Why did a listing I wanted get a low score?
Common reasons: price too close to ceiling, wrong spec (e.g. SAS when you need SATA, wrong RAM speed), vague listing with no condition details, or a new seller with no reputation.
Check the verdict on the listing in your Results Feed — it'll tell you the specific reason in one sentence.
Hunts
How do I create a hunt?
Use the Hunt Builder — a step-by-step guided flow. You pick a category (Storage, RAM, GPU, CPU, Mac, or Other), answer a few questions about specs and budget, and the hunt is ready to run.
What's the difference between target price and ceiling price?
Ceiling is a hard filter — nothing above it reaches the AI. Set it at your absolute max.
Target is your "move fast" price — the AI uses it as context when scoring. A listing at your target is more likely to get an ALERT than one $10 below ceiling.
How many hunts can I have?
Free: 2 active hunts. Pro and Lifetime: unlimited. Free hunts scan daily; Pro/Lifetime scan every 2 hours.
Can I edit a hunt after creating it?
Yes — update the name, pricing, and source toggles from the hunt detail page on your Dashboard.
Alerts
How do I get Telegram notifications?
Go to Account → Notifications and click "Connect Telegram." Follow the deep link to @hh_deal_bot. Once linked, all alerts go there. Telegram is a Pro/Lifetime feature.
I'm not receiving alerts. What do I check?
1. Account → Notifications: is Telegram still linked?
2. Check spam/junk for emails from [email protected].
3. Is the hunt active (not paused) on your Dashboard?
4. Check your Results Feed — if everything is SKIP, there may be a criteria or pricing issue.
Will I see the same listing twice?
No. Each listing is tracked by ID — once seen, it's skipped in future scans. You won't get duplicate alerts.
Plans & Billing
What's the difference between Free, Pro, and Lifetime?
Free ($0): 2 hunts, daily scans, email only.
Pro ($5/mo): Unlimited hunts, 2-hour scans, Telegram + email alerts.
Lifetime ($75 one-time): Everything in Pro, forever. Pays for itself in 15 months vs Pro.
Upgrade from your Dashboard.
How do I cancel my Pro subscription?
Go to Dashboard → billing section → Manage Subscription. Cancel anytime — you keep Pro access through the end of the billing period.
Account
I forgot my password.
Use the Forgot Password page — there's a link on the login page. A reset link will be emailed to your registered address.
How do I delete my account?
Go to Account → Danger Zone. Deletion permanently removes your account, hunts, and results history. It can't be undone.
Can't find what you need?
[email protected]